Terms and Conditions

Effective Date: 2/19/2025

Welcome to Heal 360 Primary and Urgent Care Clinics PLLC. By using our website www.heal360.com and services, you agree to the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our services.

1. SMS Consent Communication

Heal 360 Primary and Urgent Care Clinics respects your privacy. Any phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

By consenting to receive text messages from Heal 360 Primary and Urgent Care Clinics, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name]at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

‍3. Message Frequency

Message frequency may vary based on the type of communication. You may receive up to10 SMS messages per week related to your appointments or billing inquiries.

Standard message and data rates may apply depending on your mobile carrier’s pricingplan. Fees may vary based on domestic or international message delivery.

‍5. Opt-In Method

You may opt-in to receive SMS messages from Heal 360 Primary and Urgent Care Clinicsthrough the following methods:

  • By filling out a form on our website

6. Opt-Out Method

You may opt out of receiving SMS messages at any time. To do so:

  • Reply "STOP" to any SMS message you receive.
  • Alternatively, you may contact us directly to request removal from our messaginglist.

7. Help & Customer Support

If you experience any issues or need assistance, you may:

  • Reply with the keyword "HELP."
  • Contact us directly at (972)226-8900.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our website at www.heal360.com.
  • Message frequency may vary.

By using our services, you acknowledge and agree to these Terms and Conditions.Heal 360 Primary and Urgent Care Clinics reserves the right to update these terms at anytime. Please review this page periodically for changes.

If you have any questions regarding these Terms and Conditions, please contact us at (972)226-8900.

1-Data Collection:

Our organization diligently collects personal information, including but not limited to name,email address, and phone number, upon registration for our comprehensive range ofservices. Additionally, we may gather detailed usage data and specific device informationto enhance and optimize our service offerings, ensuring a tailored and efficient userexperience.

2-Data Usage:

The information provided is meticulously utilized to deliver and continuously improve ourservices, tailor your experience to your unique preferences and needs, and communicatepertinent updates or promotional offers that may be of interest to you. This data-drivenapproach allows us to provide a more personalized and relevant service to our valuedusers.

3-Data Protection:

We employ robust, industry-standard security protocols and cutting-edge technologies tosafeguard your data against unauthorized access, modification, or disclosure. Ourdedicated team of security experts constantly monitors and updates our systems to ensurethe highest level of protection for your personal information.

4-User Rights:

You are entitled to access, rectify, or delete your personal data at any time. To exercisethese fundamental rights, please contact our dedicated privacy team through theappropriate channels provided. We are committed to responding promptly and efficientlyto all user requests regarding their personal data.

5-Opt-In and Opt-Out:

You retain the option to opt-in or opt-out of marketing communications at any time via youraccount settings or by directly contacting our support team. We respect your preferencesand will promptly update your communication settings according to your wishes.

6-Contact Information:

For any privacy-related inquiries or concerns, please do not hesitate to email our dedicatedprivacy team at info@heal360.com or call (972)226-8900 Our knowledgeable staff isavailable to assist you with any questions or issues you may have regarding your personaldata and privacy.

7-Policy Updates:

We will inform you of any substantial changes to this policy through email or our officialwebsite. It is recommended that you periodically review this policy to stay informed abouthow we protect your personal information and respect your privacy rights.

8-Accessibility:

This comprehensive privacy policy is consistently available for your reference in the footerof our website and within the settings section of our application. We strive to ensure thatour users can easily access and understand our privacy practices at all times.

9-SMS and Phone Number Usage:

SMS opt-in or phone numbers for the SMS are not shared with any third party or affiliatecompany for marketing purposes.

Contact us:

If you have on your website a form where you collect numbers this should contain acheckbox consent, with an opt-in language representing that the user is actively opt-in toreceive text messages. This ensures that the user is fully aware of and agrees to receivethese communications. It also provides a record of their consent in case of any futuredisputes.

The opt-in language should include the following: “By checking this box, you agree toreceive text messages related to (message type) from (company name). Reply STOP to optout at any time. Text HELP to (972)226-8900) for assistance. Messages and data rates mayapply. Message frequency may vary. For more information, please refer to our privacy policyand SMS Terms and Conditions (SMS T&C URL) on our website”

By checking this box, you agree to receive text messages related to appointments, followups, office updates, and billing updates from Heal 360 Primary and Urgent Care Clinics.Reply STOP to opt-out at any time. Text HELP to (972-226-8900) for assistance. Messagesand data rates may apply. Message frequency may vary. For more information, please referto our Privacy Policy and SMS Terms and Conditions on our website.